DPDPEnforcement deadline is approaching - get consent-ready before May 13, 2027

Certinal CFMS

Taking the Pain Out of Paperwork, So You Can Focus on Patient Care

Patients expect digital. Your workflows can't afford to fall behind. From intake to eConsent, transform every touchpoint with secure, intelligent workflows.

Book 15-Min Workflow Assessment

The Digital Front Door for Patient Consent

Unify consent forms, signatures, and compliance in one platform - cutting delays, reducing risk, and improving patient trust.

Paper today

  • Paper Forms
  • Manual Signatures
  • Delayed Approvals
  • Compliance Risk

With Certinal CFMS

  • Digital Intake
  • eConsent
  • HIPAA Secure
  • Fast Discharge

Every Patient. Every Consent. Everywhere.

Healthcare-ready consent management that connects systems, languages, and approvals in one flow.

  • 1000+ IntegrationsHIS, EMR, CRM, and staff portals
  • 80+ Languages SupportedPatients sign in their own language
  • 60+ Faster RetrievalAudit-ready, HIPAA-compliant records
  • 40% Quicker DischargesIntake, consent, and discharge in one flow
  • 3 Flexible Signing OptionsIn-person, SMS, or email
  • 100% Audit Trail CoverageEvery consent tracked, every signature verified

Designed for every role in Healthcare

The signing experience is built for speed and convenience, allowing recipients to review and complete documents without friction, no matter where they are.

Trusted by Forward-Thinking Healthcare Providers

  • Implementing Certinal eSign's digital solutions has significantly streamlined and secured our consent processes. Integration with our EMR system optimizes operations and data management, further supporting Bumrungrad's commitment to innovative healthcare and patient-centric care delivery
    Henrik AnderssonChief Technology OfficerBumrungrad International Hospital
  • Contracts signed digitally through the Certinal platform are simple, easy and traceable. We know where it is and we can push people to sign if they haven't done it. This has been quite a game changer for our organization
    Neil SigamoneyDirector Engineering & Corporate ServicesMonash Health
  • Integrating Certinal eSign technology aligns with Bumrungrad's commitment to create seamless, secure, and patient-centered experiences through advanced solutions. By digitizing our workflows, we simplify the registration process, reduce wait times, and enhance overall patient satisfaction - all core to our mission of delivering world-class healthcare.
    Nipat KulabkawMD, Co-Chief Executive OfficerBumrungrad International Hospital

Inside Bumrungrad's Journey to Smarter, Faster Patient Consent

With Certinal CFMS, Bumrungrad digitized registrations, reduced wait times, and set a new benchmark for patient-centered care.

Consistently Recognized by Analysts

Industry-leading security

Protect data and privacy with a 256-bit SSL connection, encryption, data localization, PCI certification, role-based access, and administrative controls. Service Level Agreements and solutions for GDPR, CCPA, FERPA, HIPAA, and SOC 2 compliance are also available.

  • US healthcare privacy

    HIPAA

    Patient health information, its privacy and its safeguards.

  • EU data protection

    GDPR

    Personal data of people in the EU, and the lawful basis for processing it.

  • FDA electronic records

    21 CFR Part 11

    Rules for electronic records and electronic signatures.

  • EU trust services

    eIDAS

    Electronic identification and trust services for signatures.

  • India data protection

    DPDP Act

    India's digital personal data protection regime and consent rules.

  • HIPAA agreements

    BAA Readiness

    The business associate agreement a covered entity needs in place.

  • Service organisation controls

    AICPA SOC

    Controls over security, availability and confidentiality.

  • Information security

    ISO 27001

    Information security management systems and their certification.

  • Public-key framework

    ISO 9594-8

    The certificate framework digital signatures rely on.

Customer stories

Testimonials from global companies powered by Certinal eSign

  • Bidvest International Logistics
  • Monash Health
  • Selecta
  • Abt Associates

Large enterprises worldwide choose Certinal eSign & Web Forms

  • Apollo Hospitals
  • ISIC Multispeciality Hospital
  • Abt Associates
  • Nissan
  • Brookdale
  • Graphic Packaging
  • Bidvest
  • Insignia
  • JEA
  • Kajima
  • Selecta
  • TM
  • Bumrungrad International Hospital
  • AAMC
  • Broadridge
  • UEM
  • Millicom
  • NESR
  • ChainUp

FAQs

  • What is a consent form?

    A consent form is a document used to capture an individual's agreement before a procedure, treatment, or data use. It ensures transparency and records authorization for compliance and accountability.

  • What is informed consent in healthcare?

    Informed consent in healthcare means patients receive clear information about treatment, risks, and alternatives before agreeing. It protects patient rights and promotes shared decision-making.

  • Why is consent important in healthcare?

    Consent ensures patients understand and voluntarily agree to care. It upholds autonomy, builds trust, and ensures compliance with medical and legal standards.

  • What are the four types of consent forms?

    The main types are implied consent, explicit consent, informed consent, and written consent. Each serves different contexts in medical, legal, or administrative workflows.

  • What are the 4 types of informed consent?

    The types include implied, expressed, informed, and proxy consent. These cover direct patient decisions, delegated authority, and situations where action signals agreement.

  • What are the 4 steps of consent?

    The steps are: providing information, ensuring understanding, assessing capacity, and obtaining voluntary agreement. Each step safeguards validity and compliance.

  • What are the 4 criteria for valid consent?

    Valid consent requires voluntariness, capacity, adequate information, and comprehension. Without these, consent may not be legally or ethically valid.

  • How to manage consent forms?

    Consent forms should be securely stored, easily retrievable, and regularly updated. Certinal CFMS centralizes management with digital templates, secure storage, and audit-ready access.

  • How to manage informed consent?

    Managing informed consent involves documenting details, verifying understanding, and maintaining secure records. Certinal CFMS simplifies this with compliant workflows, multilingual support, and automated tracking

  • How to implement consent management?

    Implementing consent management requires clear policies, secure data handling, and user-friendly processes. Certinal CFMS enables quick deployment with configurable templates, integrations, and compliance-ready workflows.

See CFMS on your own consent forms

Fifteen minutes, your intake pack, your systems. We will show you the whole journey from registration to discharge.

Book 15-Min Workflow Assessment